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Knowledge Base

We’ve categorised the most common drum winch dramas and built step-by-step guides to help you troubleshoot, diagnose, and solve your winch woes.

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Mechanical

Winch silent / no response

  • Savwinch: ensure correct wiring of EFF module; battery positive to correct terminal else you void warranty.

  • Muir: standard wiring to solenoid—check circuit breaker and helm switch.

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  • Motor clicks but doesn't spin

    • Muir & Savwinch: test solenoid and voltage drop; check EFF module wiring if fitted.

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  • Drum doesn’t move although motor runs

    • Muir DFF: verify dog clutch position; sometimes stuck in neutral.

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  • Works only one way (deploy vs retrieve)

    • Savwinch EFF: if drop is free fall but raise fails, check neutral wiring (blue/brown) wiring per EFF wiring diagram.

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  • Continuous operation doesn't stop

    • All brands: stuck switch or faulty relay; isolated solenoid location 

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